Normally, we send the products by UPS or DPD. “bulky goods” or “delivery by forwarding company” send by Schenker.

We charge a delivery share of 5,80 EUR per order. From a value of goods of 50.00 EUR upwards delivery will be free of charge to all shipping addresses within Germany. In cases where additional particulars like “bulky goods” or “delivery by forwarding company” are necessary the following shipping costs do apply: 85.00 EUR within Germany.

We charge a delivery share of 24,80 EUR per order. In cases where additional particulars like “bulky goods” or “delivery by forwarding company” are necessary the shipping costs will be Euro 185.00 in a lump sum.

Delivery periods are displayed with each product. Please keep in mind that the delivery periods are not binding but we will do our best efforts to meet them. Due to the partially exclusive designer products a delay in delivery may be possible.

Please describe exactly the problem that important details include: your account number, description of the damage and condition of the packaging.